My son’s grandfather earlier away, in Alabama, we had to rush to obtain a ticket so my son could quite possibly ensure it is just before he past and thankfully he did. My son is terrified of flying and Despite the fact that He's 20, he does not do well, when alone, so The good news is he experienced a connecting flight from Charlotte to Cell along with his Aunt. How ever the flight back was a nightmare!!! My son grieving a loss I cannot demonstrate, was speculated to get there residence in Fort Lauderdale, FL at 4:25 pm on 7/seventeen/16 and he eventually arrived at 10:23 pm. My question is how is this even probable, you could have pushed the vacation in Just about the exact same amount of time it took for him to obtain back again. I arranged the flight back mainly because it is about an hours generate from my home and I am critically unwell and didn't would like to drive in the evening or disrupt my remedy timetable, but yet in one small day you managed to try and do all of that as an organization.
We are very disappointed seeking to find out about our advantage miles. Account quantities BBB88568 and 18NH898. We had been scheduled to fly to India March 2012 and all flights to India had been canceled. We must know our miles status and when any miles have already been canceled we'd like them reinstated.
My partner and I recently took a visit for the Virgin Islands and returned on three/eleven/13. Our Flight home on American Eagle flight 4891 was delayed for consider-off from St Thomas to San Juan. We were supposed to capture a connecting flight, American Airways flight 1454 from San Juan to JFK in The big apple after a 2 hour layover. We have been reassured in St. Thomas that we might make our connection and that the aircraft would look ahead to the connecting passengers. After we arrived in San Juan we learned our flight had already taken off. In trying to solve this we were scolded for visiting the Completely wrong counter (We were despatched by an American Eagle employee to your American ticket counter). Astonishingly although, Regardless that we experienced dedicated that “faux pas,†he was able to print a Jet Blue ticket from his American terminal! Luckily we were being eventually on our way to our destination – JFK in The big apple. Once we questioned about our baggage the American agent in San Juan wasn’t sure what to inform us. He said that they had probably missed the flight to JFK also but to check whenever we arrived there. As we expected, our baggage didn't follow us to Ny so we submitted a declare and ended up sent on our way back again to Lisbon, CT three hours away from New York. Another morning, on 3/11/13, we termed American Airways about our baggage Which’s exactly where the runaround began. We ended up originally advised that our baggage Must have produced it to JFK that morning but they might not notify.
I planned to have click resources a minute to get in touch with out the great buyer service Connie Sanders inside your Dallas Office environment gave my wife And that i in an exceptionally demanding situation. Connie went above and beyond to be sure we were cared for and her standard of focus to repairing our trouble crammed day was extraordinary, she one handedly restored my faith in the organization and she warrants congratulations for the perform that she does.
To I don’t understand how Many of us wanting to get this solved. I had been so disappointed and about to surrender
the AA particular person with the AA terminal for being incredibly snide, when actually I'd accomplished everything in my Handle to acquire to your airplane in a very timely style.
I am astonished at the lack of customer service at American Airlines. I used to be a flight attendant for thirty many years and took good satisfaction inside the teaching I been given from American. On the the latest excursion I watched a passenger and agent argue about which a single was ruder. There is not any evident enforcement of grooming principles anywhere in the corporation.
I would like to make this report back to you. I was stunned that I was unable to make a report by mobile phone. Sallianne Dale
my benefit no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs the exact same working day. i have compensated for your roundtrip fare. i am scheduled to go away on dec 31. my issue for you is could you be sure to help me to return earlier. This really is why. the evening i arrived in colorado springs, i had to be taken to your unexpected emergency space. i could not breathe properly. i have a underlying lung ailment, which is inoperable. i visited my dr. right before i arrived for the Check out-up, advised him in which I had been going for the holidays.
First off, big thanks and shout out towards your Cust Svc rep Laura. She may be very helpful and was able to handle my challenge quickly. You need to feel extremely privileged to possess her being an staff.
i was fortuitous enough being on board American Airlines Flight #32 (LAX – JFK) on labor day….my husband And that i ended up seated individually…we had a death in the loved ones and ended up about to nyc to get a funeral…….
So I’m sitting in one of the fucking late planes once again.. Pilot says 25 minute wait to the fucking runway thanks to some
Up to now you've got made us shed 24 hrs of our holiday vacation We work hard for time without work get the job done and of your days have resulted in us reaching our destination One particular Total Working day Later on. Not a happy purchaser and may unfold the term.
I am able to’t mention that Considerably for the airport staff in Denver.My AA flight was delayed leaving Ohare and by the point I received to Denver, the Frontier aircraft to which I were booked by Orbitz had still left And that i missed my flight.